Mitratech TeamConnect evaluated: capability by capability for corporate legal departments
TeamConnect is Mitratech’s enterprise legal management platform, which Mitratech positions for “complex, global legal teams”. Swiftwater is a Mitratech partner, and our professionals implement, migrate and support TeamConnect. Led by Sam Lu and Danish Butt.
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Select a Meeting TimeMitratech · TeamConnect · Collaborati · InvoiceIQ · Migration · Americas · EMEA
By capability
TeamConnect, capability by capability.
Based on our practitioners’ point of view, what we are hearing in the market, and what each vendor has stated.
| Capability | What Mitratech offers | How it is offered |
|---|---|---|
| Matter management | Matter status, deadlines, tasks, budgets and outside counsel performance. | TeamConnect |
| Legal spend and e-billing | Rate and billing guideline enforcement, invoice review, and international e-billing through Collaborati. | TeamConnect with Collaborati |
| Intake and workflow automation | “Intelligent Legal Intake & Triage”, with automated assignments, escalations and approvals, and intake from Slack, Teams and email. | TeamConnect; TAP for wider workflow |
| Document and contract automation | Configurable templates, automated approvals and e-signature integration, with document assembly in HotDocs. | TeamConnect; HotDocs separately |
| Outside counsel and panel management | Outside counsel selection and management in AdvanceLaw. | Separate product |
| Case management | CaseCloud. | Separate product |
| Reporting and analytics | Custom dashboards and visualizations, with PlatoBI for business intelligence. | TeamConnect; PlatoBI separately |
| AI | InvoiceIQ for line-item invoice review, the ARIES AI Matter and Spend Agent, and ARIES document extraction for non-LEDES invoices in Collaborati. | Separate AI products |
| Integrations | Outlook, Salesforce, and APIs to HR, procurement, sales and finance systems. | TeamConnect |
| Deployment | Cloud or on-premises. | Your choice |
The Mitratech family
What else Mitratech offers legal departments.
01
Collaborati
E-billing for law firms, which Mitratech says is “used by over 14,000 law firms and vendors in 160 countries”.
02
InvoiceIQ
AI review of invoice line items.
03
TAP
Workflow automation for legal and the wider business.
04
HotDocs
Document assembly and contract automation.
05
LegalHold
Legal hold management.
06
CaseCloud
Case management.
07
AdvanceLaw
Outside counsel selection and management.
08
PlatoBI
Business intelligence and analytics.
09
ARIES
Mitratech’s AI assistant across its products.
Mitratech also sells governance, risk and compliance products, including PolicyHub, Alyne, Prevalent and Syntrio.
How it is priced
How TeamConnect is priced.
01
A combination
TeamConnect is priced on a combination of users, platform, modules and legal spend, and quoted per customer.
02
Separate products
Products such as InvoiceIQ, HotDocs, AdvanceLaw and CaseCloud are priced separately.
03
One-time costs
Readiness, design and configuration, data migration, integrations, testing, change management and training.
Fit
Who TeamConnect tends to fit.
These are tendencies from our implementation experience. Readiness and fit are confirmed on your own processes.
TeamConnect tends to fit when
You are a large or global department that wants a highly configurable platform, a choice of cloud or on-premises, international e-billing, and law firms supported on Collaborati.
Look harder when
You want a lighter platform with little configuration, or your need is e-billing alone. Compare the alternatives on your own scenarios.
Comparing platforms
How TeamConnect compares.
Comparing TeamConnect with Thomson Reuters Legal Tracker? Our ELM software guide covers it. For Onit, see Onit evaluation. For the wider field, see Legal Tracker alternatives, Brightflag evaluation and Wolters Kluwer ELM evaluation.
Our TeamConnect work
Our TeamConnect work.
Swiftwater is a Mitratech partner, and our professionals implement, migrate and support TeamConnect: design and configuration, data migration from legacy and homegrown systems, integrations, law firm onboarding through Collaborati, and the change management, adoption and training that make it stick.
One team
One team from evaluation to adoption.
01
Process and change
Process design, change management and adoption, so the platform changes how the department actually works.
02
Testing, documentation, training
Our professionals test the configuration, document it, and adapt the training to your team, your approvers and your law firms.
03
Configuration by our professionals
Our professionals do the configuration themselves, so there is no need to hire two different teams.
04
Across platforms
Our professionals work across Mitratech, Onit, Wolters Kluwer, Thomson Reuters and others, so the advice is not tied to one vendor.
How we help
How we help.
01
Evaluate
TeamConnect scored on your own scenarios, against the alternatives.
02
Implement and migrate
Design, configuration, data migration and integrations as a Mitratech partner.
03
Support and adopt
Administration, support, change management and training after go-live.
Who you work with
The practitioners who run it with you.

Sam Lu
Senior Advisor, Legal Technology
Has implemented Mitratech for large, global organizations, and is an experienced developer. Has led ELM implementations for global enterprise legal departments across North America, including large-scale legacy migrations. Also Onit Level 4 certified. Career total: 30+ implementations and complex projects.

Danish Butt
Managing Director
20+ years as a trusted advisor to chief legal officers on ELM, eBilling and outside counsel optimization, with earlier roles at Mitratech, Morae Global and Huron Legal. Has delivered some of the largest global matter management and eBilling ELM implementations.

Roger Jarman
EMEA Leader
A domain expert in enterprise legal management, IP management and ERP, with 35+ years across them. Leads Swiftwater’s EMEA practice and is one of the most sought-after ELM and IP consultants in EMEA. Also Onit Level 4 certified. Career total: 35+ implementations and complex projects.
Frequently asked questions
What is Mitratech TeamConnect?
TeamConnect is Mitratech’s enterprise legal management platform for matter management, legal spend and e-billing, intake and workflow, with Collaborati for law firm e-billing. Mitratech positions it for complex, global legal teams, in the cloud or on-premises.
How is TeamConnect priced?
TeamConnect is priced on a combination of users, platform, modules and legal spend, and quoted per customer. Separate products such as InvoiceIQ and HotDocs add to it, and one-time costs cover design, configuration, migration, integrations and training.
Is TeamConnect cloud or on-premises?
Both. Mitratech offers TeamConnect in the cloud or on-premises, so the choice depends on your IT and data requirements.
What AI does TeamConnect include?
Mitratech lists InvoiceIQ for line-item invoice review, the ARIES AI Matter and Spend Agent for questions about matters, spend and firms, and ARIES document extraction for non-LEDES invoices in Collaborati.
How do law firms submit invoices to TeamConnect?
Through Collaborati, Mitratech’s e-billing network for law firms, which handles LEDES invoices and is backed by Mitratech’s law firm client success program.
Can you migrate to or from TeamConnect?
Yes. As a Mitratech partner, our professionals implement and migrate TeamConnect, including moves from legacy and homegrown systems, and support departments moving between TeamConnect and other ELM platforms.
Evaluating TeamConnect? Talk to a Mitratech partner.
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Also relevant: ELM Software Guide, How to Evaluate Legal Spend Software, Legal Spend Management, Bill Review Services