Mitratech TeamConnect Evaluation

Mitratech TeamConnect evaluated: capability by capability for corporate legal departments

TeamConnect is Mitratech’s enterprise legal management platform, which Mitratech positions for “complex, global legal teams”. Swiftwater is a Mitratech partner, and our professionals implement, migrate and support TeamConnect. Led by Sam Lu and Danish Butt.

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    Mitratech  ·  TeamConnect  ·  Collaborati  ·  InvoiceIQ  ·  Migration  ·  Americas  ·  EMEA

    Home » Legal Solutions » Enterprise Legal Management » Mitratech TeamConnect Evaluation

    By capability

    TeamConnect, capability by capability.

    Based on our practitioners’ point of view, what we are hearing in the market, and what each vendor has stated.

    CapabilityWhat Mitratech offersHow it is offered
    Matter managementMatter status, deadlines, tasks, budgets and outside counsel performance.TeamConnect
    Legal spend and e-billingRate and billing guideline enforcement, invoice review, and international e-billing through Collaborati.TeamConnect with Collaborati
    Intake and workflow automation“Intelligent Legal Intake & Triage”, with automated assignments, escalations and approvals, and intake from Slack, Teams and email.TeamConnect; TAP for wider workflow
    Document and contract automationConfigurable templates, automated approvals and e-signature integration, with document assembly in HotDocs.TeamConnect; HotDocs separately
    Outside counsel and panel managementOutside counsel selection and management in AdvanceLaw.Separate product
    Case managementCaseCloud.Separate product
    Reporting and analyticsCustom dashboards and visualizations, with PlatoBI for business intelligence.TeamConnect; PlatoBI separately
    AIInvoiceIQ for line-item invoice review, the ARIES AI Matter and Spend Agent, and ARIES document extraction for non-LEDES invoices in Collaborati.Separate AI products
    IntegrationsOutlook, Salesforce, and APIs to HR, procurement, sales and finance systems.TeamConnect
    DeploymentCloud or on-premises.Your choice

    The Mitratech family

    What else Mitratech offers legal departments.

    1. 01

      Collaborati

      E-billing for law firms, which Mitratech says is “used by over 14,000 law firms and vendors in 160 countries”.

    2. 02

      InvoiceIQ

      AI review of invoice line items.

    3. 03

      TAP

      Workflow automation for legal and the wider business.

    4. 04

      HotDocs

      Document assembly and contract automation.

    5. 05

      LegalHold

      Legal hold management.

    6. 06

      CaseCloud

      Case management.

    7. 07

      AdvanceLaw

      Outside counsel selection and management.

    8. 08

      PlatoBI

      Business intelligence and analytics.

    9. 09

      ARIES

      Mitratech’s AI assistant across its products.

    Mitratech also sells governance, risk and compliance products, including PolicyHub, Alyne, Prevalent and Syntrio.

    How it is priced

    How TeamConnect is priced.

    1. 01

      A combination

      TeamConnect is priced on a combination of users, platform, modules and legal spend, and quoted per customer.

    2. 02

      Separate products

      Products such as InvoiceIQ, HotDocs, AdvanceLaw and CaseCloud are priced separately.

    3. 03

      One-time costs

      Readiness, design and configuration, data migration, integrations, testing, change management and training.

    Fit

    Who TeamConnect tends to fit.

    These are tendencies from our implementation experience. Readiness and fit are confirmed on your own processes.

    TeamConnect tends to fit when

    You are a large or global department that wants a highly configurable platform, a choice of cloud or on-premises, international e-billing, and law firms supported on Collaborati.

    Look harder when

    You want a lighter platform with little configuration, or your need is e-billing alone. Compare the alternatives on your own scenarios.

    Comparing platforms

    How TeamConnect compares.

    Comparing TeamConnect with Thomson Reuters Legal Tracker? Our ELM software guide covers it. For Onit, see Onit evaluation. For the wider field, see Legal Tracker alternatives, Brightflag evaluation and Wolters Kluwer ELM evaluation.

    Our TeamConnect work

    Our TeamConnect work.

    Swiftwater is a Mitratech partner, and our professionals implement, migrate and support TeamConnect: design and configuration, data migration from legacy and homegrown systems, integrations, law firm onboarding through Collaborati, and the change management, adoption and training that make it stick.

    One team

    One team from evaluation to adoption.

    1. 01

      Process and change

      Process design, change management and adoption, so the platform changes how the department actually works.

    2. 02

      Testing, documentation, training

      Our professionals test the configuration, document it, and adapt the training to your team, your approvers and your law firms.

    3. 03

      Configuration by our professionals

      Our professionals do the configuration themselves, so there is no need to hire two different teams.

    4. 04

      Across platforms

      Our professionals work across Mitratech, Onit, Wolters Kluwer, Thomson Reuters and others, so the advice is not tied to one vendor.

    How we help

    How we help.

    1. 01

      Evaluate

      TeamConnect scored on your own scenarios, against the alternatives.

    2. 02

      Implement and migrate

      Design, configuration, data migration and integrations as a Mitratech partner.

    3. 03

      Support and adopt

      Administration, support, change management and training after go-live.

    Who you work with

    The practitioners who run it with you.

    Sam Lu, Senior Advisor, Legal Technology, Swiftwater & Company

    Sam Lu

    Senior Advisor, Legal Technology

    Has implemented Mitratech for large, global organizations, and is an experienced developer. Has led ELM implementations for global enterprise legal departments across North America, including large-scale legacy migrations. Also Onit Level 4 certified. Career total: 30+ implementations and complex projects.

    Danish Butt, Managing Director, Swiftwater & Company

    Danish Butt

    Managing Director

    20+ years as a trusted advisor to chief legal officers on ELM, eBilling and outside counsel optimization, with earlier roles at Mitratech, Morae Global and Huron Legal. Has delivered some of the largest global matter management and eBilling ELM implementations.

    Roger Jarman, EMEA Leader, Swiftwater & Company

    Roger Jarman

    EMEA Leader

    A domain expert in enterprise legal management, IP management and ERP, with 35+ years across them. Leads Swiftwater’s EMEA practice and is one of the most sought-after ELM and IP consultants in EMEA. Also Onit Level 4 certified. Career total: 35+ implementations and complex projects.

    Frequently asked questions

    What is Mitratech TeamConnect?

    TeamConnect is Mitratech’s enterprise legal management platform for matter management, legal spend and e-billing, intake and workflow, with Collaborati for law firm e-billing. Mitratech positions it for complex, global legal teams, in the cloud or on-premises.

    How is TeamConnect priced?

    TeamConnect is priced on a combination of users, platform, modules and legal spend, and quoted per customer. Separate products such as InvoiceIQ and HotDocs add to it, and one-time costs cover design, configuration, migration, integrations and training.

    Is TeamConnect cloud or on-premises?

    Both. Mitratech offers TeamConnect in the cloud or on-premises, so the choice depends on your IT and data requirements.

    What AI does TeamConnect include?

    Mitratech lists InvoiceIQ for line-item invoice review, the ARIES AI Matter and Spend Agent for questions about matters, spend and firms, and ARIES document extraction for non-LEDES invoices in Collaborati.

    How do law firms submit invoices to TeamConnect?

    Through Collaborati, Mitratech’s e-billing network for law firms, which handles LEDES invoices and is backed by Mitratech’s law firm client success program.

    Can you migrate to or from TeamConnect?

    Yes. As a Mitratech partner, our professionals implement and migrate TeamConnect, including moves from legacy and homegrown systems, and support departments moving between TeamConnect and other ELM platforms.

    Evaluating TeamConnect? Talk to a Mitratech partner.

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