Enterprise legal management implementation and support

Enterprise legal management (ELM) manages the legal department’s work: matters, outside counsel spend, eBilling, legal holds and reporting. CLM manages the contract lifecycle: drafting, negotiation, approval, execution and obligations. Many platforms offer both on one foundation, and many departments implement them together. If contracts are your primary pain, start with our CLM practice.

Scope drives the timeline. A focused matter management or eBilling rollout for a mid-sized department typically runs 3 to 6 months. Enterprise programs that span matter management, eBilling, legal service requests and integrations across multiple jurisdictions and languages run 9 to 18 months.

Cost depends on modules, volume and integrations. A single-module rollout (eBilling or matter management) for a mid-sized department starts in the low six figures including software and services; multi-module global programs run well beyond that. We scope honestly in the discovery call, including whether you need an ELM at all at your current stage.

Most implementation partners have one Level 4 certified Onit consultant; Swiftwater has three: Sam Lu, Jonathan Gilman and Roger Jarman, each certified independently. Across the three, that is an estimated 60,000+ combined hours of Onit and legal technology implementation work. We are also an Onit certified referral and implementation partner.

Yes. We have run large single-wave migrations from legacy and homegrown systems, including one of the largest eBilling data migrations in the industry, and a program that delivered LSR, ELM, CLM and eBilling across 90,000 employees in 8 languages.

Yes. We provide ongoing Legal Tracker administration, reporting and configuration, and backfill for a departing administrator. Our professionals have also implemented Legal Tracker and led transitions off it. See our Legal Tracker support page.

Our practitioners carry delivery experience across Mitratech, Wolters Kluwer, LexisNexis, Thomson Reuters, Dilitrust, and legacy or homegrown systems. At the selection stage we are vendor-agnostic and recommend what fits your processes.

Across their careers, our three Level 4 certified practitioners have delivered 100+ implementations and complex projects: Jonathan Gilman 50+, Roger Jarman 35+ and Sam Lu 30+. That includes work at previous firms and at Onit, where Jonathan was employee number eleven. Together they bring an estimated 60,000+ combined hours of Onit and legal technology implementation work.

Yes. Our certified team delivers Onit implementations end to end, from architecture and configuration through migration, integration, deployment and ongoing support, with minimal reliance on Onit’s professional services. We work in active partnership with Onit as a certified implementation partner. Behind them are additional certified Onit developers, onshore and offshore, and senior and junior business analysts who support implementations and operate Onit day to day.

Yes. Our Level 4 certified practitioners Sam Lu, Jonathan Gilman and Roger Jarman build workflows, legal service requests and custom apps on Onit Apptitude, the low-code layer of the Onit platform. Roger Jarman was on Team IP, which won Onit’s 2020 Hack the House with a trademark renewals app built on Apptitude.

Yes. One engagement delivered legal service requests, ELM, CLM and eBilling across 90,000 employees in 8 languages for a global retail conglomerate. Our team has also delivered one of the largest eBilling implementations by spend and data migration volume in the industry.

Yes. After go-live we administer, report on and keep improving Onit through our managed services practice, with the same certified team that implemented it.