How it is priced
How NetDocuments is priced.
01
Users
NetDocuments is priced by user, quoted per customer.
02
Add-on modules
ndMAX AI and PatternBuilder are add-ons, and other modules can be too if they are not in your bundle.
03
Environments
The number of environments you run is part of the price.
04
Advanced storage
NetDocuments is a cloud service, and advanced storage is an added cost.
Add-ons
What can be an add-on.
These can be priced separately if they are not included in your bundle.
| Area | What NetDocuments offers | Pricing |
|---|---|---|
| AI | ndMAX Legal AI Assistant, AI apps and PatternBuilder. | Add-on |
| Security and governance | Ethical Walls, data loss prevention, retention, legal holds and secure deletion. | Add-on if not in your bundle |
| Email management with ndMail for Outlook and for Gmail. | Add-on if not in your bundle | |
| Office integration and local sync | Working on NetDocuments files from Microsoft Office and local folders. | Add-on if not in your bundle |
| Advanced storage | Storage beyond your base allocation. | Added cost |
From NetDocuments’ product pages and our implementation experience, October 2026. Confirm your bundle with NetDocuments.
One-time costs
The one-time costs outside the license.
The subscription is one line. These are the rest.
| Item | What drives it | When you pay |
|---|---|---|
| Readiness assessment | Content, security, integrations and the team’s readiness to move. | One-time |
| Design and implementation | Matter-centric or client-matter-centric design, folder and template structure, the security model and ethical walls. | One-time |
| Migration | Shared drives, the current DMS and email archives, with cleanup. | One-time |
| Training | Adapted to how your lawyers and staff actually work. | One-time |
| Integrations | Docusign, Microsoft 365 and Teams, and ELM platforms such as Onit, Wolters Kluwer and Legal Tracker. | One-time, plus maintenance |
Pricing model and one-time costs from our implementation experience, October 2026.
Editions
Does NetDocuments publish editions or tiers?
No. NetDocuments sells by capability (document and knowledge management, collaboration, legal AI and workflow, security and data governance) and quotes each customer. Ask which modules your quote includes, and which are add-ons.
Most clients choose the cloud, and NetDocuments is a cloud service. Comparing with iManage? See NetDocuments vs iManage and iManage pricing.
Microsoft and enterprise integration
Microsoft-native, and connected to the rest of your systems.
Both NetDocuments and iManage are Microsoft-native products, built to work inside Outlook, Word and Teams. The harder work is connecting the DMS to the other systems a law firm or corporate legal department runs: practice management and ELM, CLM, billing, and records.
Our CIO, Ed Craft, spent 23 years at Microsoft and leads that integration work. Ed and Bob Frostad bring nearly 40 years at Microsoft between them, so the Microsoft 365 decisions come from people who worked on the platform.
One team
Why legal teams bring us in.
01
Readiness and fit
For many clients it is the nuances that separate the vendors. We confirm readiness and fit before you commit.
02
Law firm or legal department
Law firms and in-house legal teams have different business needs, different drivers for keeping the system working, and different integrations. We design for your use case.
03
Design, migration, adoption
Matter-centric or client-matter-centric design, folders and templates, migration, testing, documentation and training adapted to your team.
04
Both platforms
A NetDocuments partner, with professionals who have iManage experience, so the advice is not tied to one answer.
How we help
How we help.
01
Scope before you sign
We map users, environments, modules, storage and integrations so the quote covers what you will run.
02
Readiness assessment
Content, security and team readiness, before the subscription starts.
03
Implement and migrate
Design, migration and training by our own team.
Who you work with
The practitioners who scope it with you.
Bob Frostad
PMO Director & DMS Lead
NetDocuments certified, with 30+ years in IT, 15+ at Microsoft, and a career in document management that runs through Kroll’s document management group. Delivered one of the largest NetDocuments implementations on record, for an organization with local offices in all 50 US states, and leads complex cross-platform data migrations.
Danish Butt
Managing Director
One of the first to bring matter-centric document management to corporate law departments. Has secured, built and run iManage partnerships, holds an ICSE (iManage certified engineer), and has specialized in DMS selection and implementation across insurance, pharmaceutical, high tech, manufacturing, utilities, and oil and gas.
Hassan El Asraoui
CEO & Co-Founder · Information Governance Leader
Leads Swiftwater’s information governance practice, with 30+ years guiding global clients on technology and transformation, including at Kroll. Delivered a DMS to a large global oil and gas company integrated with the matter and eBilling systems.
Ed Craft
Chief Information Officer
30+ years in technology leadership, including 23 years at Microsoft. Azure expert directing technology strategy and AI infrastructure, and leads integration of the DMS with Microsoft 365 and the enterprise systems law firms and legal departments run.
Frequently asked questions
How much does NetDocuments cost?
NetDocuments is priced by user, add-on modules and the number of environments, with advanced storage as an added cost, and quoted per customer. One-time costs cover the readiness assessment, design and implementation, migration and training.
Is NetDocuments priced per user?
Yes. NetDocuments is priced by user, with add-on modules, the number of environments and advanced storage on top. The quote is specific to each customer.
Are ndMAX and PatternBuilder included in NetDocuments?
No. ndMAX AI and PatternBuilder are add-ons. Security and governance, email integration and local sync can also be add-ons if they are not in your bundle.
Does NetDocuments publish editions or tiers?
No. NetDocuments sells by capability and quotes each customer, so ask which modules your quote includes. Swiftwater, a NetDocuments partner, reviews quotes against what you will actually run.
What one-time costs come with NetDocuments?
A readiness assessment, design and implementation (matter-centric or client-matter-centric design, folders and templates, security), migration, and training. Integrations with Docusign, Microsoft 365 and ELM platforms add a one-time cost and maintenance.
Pricing NetDocuments? Talk to a practitioner before you sign.
Book a Discovery CallDocument management pages
Part of our document management practice.
Also relevant: Enterprise Legal Management, CLM Implementation, Managed Services